Bury Involvement Group - Community Crisis Supporter / Crisis Counsellor

Job Title: 
Community Crisis Supporter / Crisis Counsellor
Contract Type: 
30 hours a week
£30,160.00 FTE
Recruitment Type: 
Friday, 22 January, 2021 - 09:00

Bury Involvement Group (BIG) in Mental Health is an independent charity run by, and for, people with personal experience of mental and emotional distress. The purpose of our charity is to build a healing and compassionate community for those in need of sanctuary and support. We support adults in the community and on the psychiatric ward in Bury, who experience a range of mental health conditions. We are excited to have secured funding allowing us to develop and deliver a new community based crisis service for adults in the area. The Bury Peer Led Crisis Service will provide a high quality, person centred, service in a non-clinical environment within the community to people experiencing mental health crisis and at risk of suicide.

As Crisis Supporter / Crisis Counsellor will interact, communicate and build relationships based on mutuality with adults experiencing crisis. You will work alongside the Service Lead to provide out of hours therapeutic face to face, and occasional telephone crisis support within the service, through a mutual negotiation of the visitor’s needs. You will adopt a collaborative approach to working with visitors, keeping the emphasis on their strengths and positive qualities, whilst supporting them to recognise and develop their own strategies for crisis prevention and management. You will support the Service Lead with the coordination of visitor referrals and handovers, whilst supporting the Service Lead with the evaluation, monitoring, and development of the service.

We wish to recruit someone with personal experience of mental distress and substantial experience of working with people with mental health problems. This must include experience of working with people at risk of suicide and selfharm.

We are looking for a reflective individual with a demonstrable ability to build positive therapeutic relationships with adults experiencing mental health crisis. You will need to be able to communicate with visitors clearly and effectively using nonclinical language. You will need to have proven experience supporting adults with mental health conditions using recovery orientated approaches. You will need to be able to work effectively as part of a team, while being highly organised and planning and prioritising your work.

Our team is friendly, supportive, and committed to our mission of empowering adults with mental health conditions towards recovery and improved quality of life. You will be integral to the continued development of a well-respected local mental health charity that makes a real difference to people’s lives.

For an application pack please email: mentalhealth@buryinvolvementgroup.org and put “Crisis Supporter” in the subject line. To reduce costs, emailed requests are preferred; however, if you do not have access to email, please phone 0161 968 7501 to request a postal pack. If you would like to discuss the role, please phone Jordan Fahy (Chief Officer) on 0751 623 8765.

contact us

sign up

Join us

Get In Touch

Salford CVS & Volunteer Centre
Registered address 
The Old Town Hall 
5 Irwell Place 
Salford, M30 0FN

Tel: 0161 787 7795 
Email: office@salfordcvs.co.uk


Salford CVS is the city-wide infrastructure organisation for the voluntary, community and social enterprise sector; providing specialist information, advice, development support and opportunities for influence and collaboration.

Latest Blogs

This blog was first published in May 2020 as part of Mental Health Awareness Week.

If you told me a year ago that I would be delivering risk assessment training I wouldn't have be

A short but sweet blog from me (compared to my usual ramblings!) on #ClickZero.