Citizens Advice Salford - Universal Credit Help to Claim Adviser

Job Title: 
Universal Credit Help to Claim Adviser
Advice and information
Contract Type: 
36.25 per week
£17,908 to £19,698 per annum
Recruitment Type: 
Monday, 25 January, 2021 - 09:00

We have an exciting opportunity for someone with benefits advice experience to join our team providing face to face, telephone and Web chat support for Universal Credit claimants. If you have a good understanding of the benefits system and would like to be involved in an innovative project then we would love to hear from you.

Trainee positions considered for those with limited welfare benefits experience, you must however demonstrate good communications skills especially on the telephone.

The successful applicant will provide advice and support to people enquiring about entitlement to Universal Credit, assist with helping them make a claim and  to get their first payment on time and making sure they’re ready to manage it when it arrives. 

For more information on the role and to apply please follow the recruitment link 

contact us

sign up

Join us

Get In Touch

Salford CVS & Volunteer Centre
Registered address 
The Old Town Hall 
5 Irwell Place 
Salford, M30 0FN

Tel: 0161 787 7795 


Salford CVS is the city-wide infrastructure organisation for the voluntary, community and social enterprise sector; providing specialist information, advice, development support and opportunities for influence and collaboration.

Latest Blogs

This blog was first published in May 2020 as part of Mental Health Awareness Week.

If you told me a year ago that I would be delivering risk assessment training I wouldn't have be

A short but sweet blog from me (compared to my usual ramblings!) on #ClickZero.