Constituency Caseworker for the Office of Rebecca Long Bailey, Member of Parliament for Salford and Eccles

Job Title: 
Constituency Caseworker for the Office of Rebecca Long Bailey, Member of Parliament for Salford and Eccles
Contract Type: 
17 hours
£21,529 - £26,000 pro rata
Recruitment Type: 
Sunday, 3 October, 2021 - 09:00

Job Details

Key Responsibilities:

  • Assist surgeries and other meetings and follow up as appropriate
  • Liaise with Local and National Government agencies, voluntary sector and others to resolve constituency matters
  • Critically analyse patterns of enquiries and articulate the findings in reports and          communication with the MP, Office Manager and other staff members
  • Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, or face to face. 
  • Draft responses to constituents
  • Ensure records are kept and information managed confidentially in line with data protection legislation utilising our casework system
  • Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP
  • Gather and factfind relevant information to assist with resolving cases
  • Log all cases; monitor progress and ensure all identified actions are taken to a satisfactory conclusion
  • There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally
  • Ensure all enquiries are dealt with in a timely manner 

Skills required:

  • Previous casework experience and knowledge is essential; (for example experience in Housing, Immigration and general community advice would be advantageous to the applicant).
  • A strong interest in politics and current affairs, supportive of the values of the Labour Party. 
  • Ability to deal with and prioritise a large and varied caseload, and to work well under pressure
  • Efficient inter-personal and communication skills, both written and oral
  • The ability to quickly assimilate and present data and information
  • The ability to write succinctly and confidently
  • Good organizational and administrative skills with the ability to prioritise tasks and to meet tight deadlines
  • An ability to work independently and with minimum supervision
  • Proficiency in using Microsoft Office and IT generally

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 3 October 2021

Interview/Start Dates

Interviews will be held as and when suitable candidates apply. Only those applicants shortlisted for an interview will be contacted.

Application Details

  1. Please email with a copy of your CV (no longer than 2 pages) and a covering letter detailing why you would like to be considered for the role (no more than one page).
  2. Please ensure that you include contact details for two previous employment related character references, prior to a job offer being made. 

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