Energyworks at Groundwork Greater Manchester are offering telephone support to those who are self-isolating, vulnerable and/or high risk of COVID-19.

They can offer support to people in all tenures across Greater Manchester with issues relating to their energy and keeping a warm home.

The services they offer are:

• Switching suppliers
• Free boiler replacements for broken boilers (owner occupiers only), 
• Capping water rates and freezing payments where eligible
• Metering issues
• Pre-payment meter advice – how to top up, where to top up, possible preloaded cards sent to the resident by their energy provider where eligible
• Behavioural advice on how to keep your home warmer for less
• Help understanding heating controls, including storage heaters
• Home visit when restriction have been lifted where we can fit small energy saving measures in the home
• Adding residents to the waiting list for a free first time central heating system to be installed once restrictions have been lifted
• Onward referrals to external agencies for eligibility does apply- this has been deemed an essential service further support.

Contact Energyworks

Freephone: 0800 090 3638

Energyworks@groundwork.org.uk

www.groundwork.org.uk/projects/fuel-poverty-greater-manchester/ 

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