NCVO are working with other infrastructure bodies including NAVCA, Children England, Clinks and Locality to understand your experiences of delivering public service contracts during the coronavirus outbreak and lockdown.
They know that there is a huge variety of responses from commissioning and procurement teams, from open communication and flexibility on delivery targets, to very little communication and apparent rejection of the government’s procurement note. The infrastructure bodies are interested in hearing from voluntary organisations, charities, community organisations and social enterprises.
Understanding where contracting practice is good and enabling flexible, people-centred responses to the crisis will help them show other commissioning bodies how they can improve their practice in the short term. It will also help to make the case for embedding more flexible and collaborative ways of working long-term.
Please share with any examples you can, good, bad and mixed, of contracts your organisation is delivering at the moment. If you have several different contracts, please try to pull out the behaviours that are most useful to avoid, replicate or learn from.
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