Adult Safeguarding


What it is and why it matters

Organisations should always promote the adult’s wellbeing in their safeguarding arrangements. People have complex lives and being safe is only one of the things they want for themselves. Professionals should work with the adult to establish what being safe means to them and how that can be best achieved. Professionals and other staff should not be advocating “safety” measures that do not take account of individual well-being, as defined in Section 1 of the Care Act.

The Care Act 2014 provides a definition and framework for Safeguarding Adults.

Safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect. It is about people and organizations working together to prevent and stop both the risks and experience of abuse or neglect, while at the same time making sure that the adult’s wellbeing is promoted including, where appropriate, having regard to their views, wishes, feelings and beliefs in deciding on any action. This must recognise that adults sometimes have complex interpersonal relationships and may be ambivalent, unclear or unrealistic about their personal circumstances.

The aims of adult safeguarding are to:

  • Stop abuse or neglect wherever possible;
  • Prevent harm and reduce the risk of abuse or neglect to adults with care and support needs;
  • Safeguard adults in a way that supports them in making choices and having control about how they want to live
  • Promote an approach that concentrates on improving life for the adults concerned
  • Raise public awareness so that communities as a whole, alongside professionals, play their part in preventing, identifying and responding to abuse and neglect
  • Provide information and support in accessible ways to help people understand the different types of abuse, how to stay safe and what to do to raise a concern about the safety or well-being of an adult
  • Address what has caused the abuse or neglect

Safeguarding Duties

The Care Act 2014 introduced statutory safeguarding duties. The safeguarding duties apply to an adult who:

(a) Has needs for care and support (whether or not the authority is meeting any of those needs),

(b) Is experiencing, or is at risk of, abuse or neglect, and

(c) As a result of those needs is unable to protect himself or herself against the abuse or neglect or the risk of it.

Who to Contact

Reporting line: 0161 631 4777

From 8.30am to 4.30pm from Monday to Friday

In an emergency call the police or ambulance 999.


Salford Social Services Emergency Duty Team (out of hours)
Telephone: 0161 794 8888 (4.30pm to 8.00am weekdays and 24 hours over weekends and bank holidays)

Salford Adult Safeguarding Unit
Telephone: 0161 686 7200

Social services telephone numbers for older people, disabled people and people with mental health problems.

Care Quality Commission (CQC)
Telephone: 0300 061 6161

The Care Act

The Care Act requires that each local authority must:

  • Make enquiries, or cause others to do so, if it believes an adult is experiencing, or is at risk of, abuse or neglect. An enquiry should establish whether any action needs to be taken to prevent or stop abuse or neglect, and if so, by whom
  • Arrange, where appropriate, for an independent advocate to represent and support an adult who is the subject of a safeguarding enquiry or Safeguarding Adult Review (SAR)Where the adult has ‘substantial difficulty’ in being involved in the process and where there is no other suitable person to represent and support them
  • Co-operate with each of its relevant partners in order to protect the adult. In their turn each relevant partner must also co-operate with the local authority.

Find out more about the Care Act.

Support with Policy and Practice

Salford CVS has produced a model Adult Safeguarding Policy and a Creating a Vulnerable Adult Safeguarding Vulnerable Policy Tool Kit to support groups develop their Adult Safeguarding policy and practice.

Model Adult Safeguarding Policy.

Salford Safeguarding Children Board (SSCB) Safeguarding Standards for the Voluntary & Community Sector

Salford CVS in partnership with other members of the SSCB have developed Salford’s Safeguarding Standards for the Voluntary & Community Sector.

The Safeguarding Standards have been endorsed by the Salford Safeguarding Children Board, Salford CVS, and VOCAL (The Voluntary and Community Sector Forum to Salford Children & Young People’s Partnership).

The Standards now include Adult Safeguarding.

Salford Safeguarding Standards - Updated December 2016

Salford Safeguarding Standards Guidance Notes - Updated December 2016

Evidence Record template

Action Plan template

Salford CVS Adult Safeguarding Training

Salford CVS offers an Adult Safeguarding Basic Awareness Course. We run this half day course approximately four times a year. The aim of this course is to give workers in the voluntary and community sector a basic yet effective awareness of how to adequately safeguard and protect adults

Learners will...

  • Increase their knowledge of adult safeguarding issues
  • Increase their knowledge of 2014 Care Act
  • Know how to make a referral
  • Know how to access guidance, support and useful resources
  • Explore issues around service user participation

The course is delivered by trainers from the voluntary and community sector in Salford with experience of safeguarding adults

Further e-learning opportunities are available on the Social Care Institute for Excellence website.

Modern Slavery Materials - Duty to Notify

Duty of Notice Poster

Factsheet Duty to Notify

Modern Slavery Briefing

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Salford CVS & Volunteer Centre
Registered address 
The Old Town Hall 
5 Irwell Place 
Salford, M30 0FN

Tel: 0161 787 7795 


Salford CVS is the city-wide infrastructure organisation for the voluntary, community and social enterprise sector; providing specialist information, advice, development support and opportunities for influence and collaboration.

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