Carer Facilitator Freelance Associate

Community Health Engagement Facilitator (Freelance Associate)

£19 per hour 

Approximately 10–16 hours per month
(Flexible delivery model including occasional evenings and community events)

Community-based across Trafford, with some remote/home-based 

Fixed-term freelance contract for 24 months (subject to funding)

Deadline: Friday 10^th July 12pm

Purpose of the Role
The Community Health Engagement Facilitator will:
•    Deliver 6 community-led engagement activities with unpaid carers 
•    Build trusted relationships with underrepresented communities 
•    Facilitate safe and inclusive conversations around health inequalities and access to support 
•    Gather and share insight to influence service design and development 
•    Strengthen links between Trafford Carers Centre, local communities and partner organisations 
The role will act as a bridge between carers, community organisations and health and care partners, ensuring lived experience helps shape future support and services.

Key Responsibilities
Community Engagement & Outreach
•    Plan and deliver a minimum of 6 engagement activities per year, including focus groups, workshops, informal discussions and community conversations 
•    Engage proactively with carers from underrepresented communities, including ethnically diverse and LGBTQ+ carers 
•    Build positive relationships with local community organisations, faith groups and voluntary sector partners 
•    Work collaboratively with Trafford Carers Centre staff to maximise engagement opportunities across existing activities and events 
•    Create safe, welcoming and culturally inclusive environments for engagement 
•    Support carers to share their experiences, ideas and feedback in ways that feel accessible and meaningful

Co-production & Insight Gathering
•    Facilitate discussions and engagement activities to gather lived experience and community insight 
•    Capture key themes, feedback and emerging issues from engagement activity 
•    Support carers to identify gaps in services and contribute ideas for improvement 
•    Contribute to the development of inclusive and community-led approaches to engagement

Partnership Working & Systems Influence
•    Work collaboratively with Trafford Carers Centre staff and external partners 
•    Develop links with organisations supporting ethnically diverse and LGBTQ+ communities 
•    Attend relevant meetings, partnership discussions and engagement network events as agreed 
•    Advocate for the voices and experiences of unpaid carers within local systems and services

Monitoring, Reporting & Learning
•    Maintain accurate records of engagement activity and participation 
•    Contribute to brief reports, case studies and shared learning activity 
•    Support the collection of qualitative and quantitative feedback 
•    Participate in quarterly review and planning discussions with Trafford Carers Centre 
 

Experience & Knowledge
•    Experience of community engagement, outreach or community development 
•    Understanding of the experiences and challenges faced by unpaid carers 
•    Experience facilitating groups, conversations or community activities 
•    Awareness of equality, diversity and inclusion, particularly relating to underrepresented communities

Skills & Abilities
•    Strong communication and interpersonal skills 
•    Ability to build trust and positive relationships within communities 
•    Ability to engage sensitively with people from a wide range of backgrounds 
•    Ability to work independently and manage a flexible workload 
•    Ability to gather and summarise feedback and community insight 
•    Strong digital skills, including email, online meetings and simple record keeping
•    Extremely organised

Desirable
Experience & Knowledge
•    Lived experience of caring 
•    Experience working with ethnically diverse communities and/or LGBTQ+ communities 
•    Experience delivering peer support or community groups 
•    Experience working within voluntary, community or health settings 
•    Confidence contributing to partnership meetings or community networks 
•    Awareness of local health and social care services 
•    Ability to use Canva or simple social media platforms for community engagement