The Role and Department:
We have an opportunity for a Community Mental Health Crisis Navigator to join the organisation on a 12-month fixed term basis overseeing a pilot phase for one of two Greater Manchester Overnight Community Crisis Hubs.
Our Community Mental Health Crisis Service is an innovative, community-based alternative to hospital admission and emergency department attendance for adults experiencing mental health crisis, emotional distress and psychosocial challenges. Operating as an overnight crisis space, the service provides a safe, welcoming and recovery-focused environment where people can access immediate support, stabilisation, and connection to ongoing care.
As a Navigator, you will support the operational running of the shift, support and guide Community Mental Health Crisis Peer Support Workers, coordinate responses to individuals experiencing mental health crisis, and manage safeguarding, risk and escalation processes. The role works collaboratively with statutory and voluntary sector partners to ensure people receive the right support at the right time, reduce escalation to acute services and are connected to appropriate ongoing services.
What you will bring to TOGS Mind:
To be considered for this role, we are looking for passionate staff who have a desire to support vulnerable Adults in Mental Health Crisis in line with our organisational values.
To be considered for this role, you will have a strong track record of working in mental health, health, social care or community-based services. You will bring expertise in shift coordinating, team working, providing a safe and confidential service, and partnership working, with a passion for improving outcomes for people experiencing mental health crisis. You will be confident in partnership communication, de-escalation of risk and safeguarding including safety planning, and team support. Most importantly, you will share our commitment to recovery, trauma-informed practice and the belief that people can move beyond crisis when supported with compassion, dignity and hope.
For an informal discussion about this vacancy please contact Katie Keene, Crisis Service Manager, on 07776324556 or katiekeene@togsmind.org
To be considered for the role, you must send a CV and cover letter which clearly demonstrates how you meet the essential criteria listed on the Job Description and Person Specification, to applications@togsmind.org
Please clearly state on your email the job title and reference number.
*We are a Disability Confident employer and are committed to offering opportunities to candidates with disabilities. We encourage applications from individuals with disabilities and guarantee an interview to people who meet the essential criteria for the role and have a disability as defined under the Equality Act 2010. Please state in your cover letter if you have a disability and let us know if you require any reasonable adjustments.
*Please note successful candidates will be required to complete a self-disclosure form and there is a requirement to complete a DBS check (Disclosure and Barring Service) upon being given a conditional offer. The type of DBS requested will be dependent on the nature of the role you are applying for
* Please note due to volume of applications we receive; we are unable to provide individual feedback at shortlisting stage.
Company pension
Company sick pay
Enhanced maternity leave
Enhanced paternity leave
Bereavement leave
Health and Wellbeing programme
supplementary overnight premium for hours worked between 12am-6am.