Operational Manager (Bolton & Bury)

“Early Break is a young people and family charity that believes excellence at all points of delivery is a requirement. If you take pride in your work, are hardworking, want to be professionally challenged and are passionate to make a difference in the lives of others then our organisation could well suit you. We have a strong set of values determined by staff which we continuously work towards. It is our shared expectation our staff will be “professionally curious” both in their delivery and ongoing professional development.”

 Vicky Maloney, CEO 

The role will provide Managerial support in advocacy and family work in Bury/Bolton, but there is an expectation of wider service support in other areas when needed. 

As a manager you will be child focussed with strong leadership skills, an ability to challenge and work at depth with others. The service requires both managerial experience and the ability to bring staff on the journey with you. You should have a strong knowledge of substance related issue in your practice and will be a reflective worker who has a strong professional curiosity. You will have a knowledge base of the environment of children and family services and will bring to the role your willingness and experience to support others to change lives and safeguard as required. 

Key Focus

Provide day to day support to Operational Directors in creating and maintaining the highest standards in clinical service delivery to young people and families

Line manage appointed workers within the Early Break service area

Ensure that workers fulfil all professional requirements expected of them, including safeguarding, clinical supervision and case work management, family work and recording on databases 

Understand the theoretical model upon which Early Break is based and work within the person-centred ethos

Key Deliverables

  • Contribute to the maintenance of an ethos in which all workers, young people, families and all in contact with Early Break are valued and shown respect
  • Ensure that Early Break is represented in a professional manner at all times
  • Lead, alongside the Operational Director, on the creation and maintenance of the highest standards in clinical service delivery to Service clients (including families), with flexibility in service provision and times of delivery
  • Support the Operational Director in leading, motivating and line managing all workers and volunteers who deliver the Early Break services
  • Deliver training and support for workers in relation to national, local and in-house initiatives
  • Represent the Service at relevant meetings, nationally, regionally and locally, as appropriate
  • Support the Operational Director in the allocation of case work to workers and aid in monitoring case loads of individual workers
  • Contribute to writing tenders and bids to charitable and statutory-sector funders
  • Manage a small caseload and function as a key worker for young service users with complex primary drug and related healthcare needs, as required
  • Ensure flexible and realistic care packages/support plans are developed for young people and families and evaluated at agreed intervals, with a focus on service user input and participation
  • Ensure that care co-ordination is implemented effectively in the Service area
  • Enable access to GP and other appropriate clinical input for clients
  • Support in the assessment of service users for detoxification and residential rehabilitation interventions and support the care co-ordination of those clients, ensuring reviews of their care are provided
  • Development of the Service’s volunteer capacity in line with Early Break’s Volunteer Charter
  • Development of pathways in frontline service delivery
  • Liaise on service delivery/practice matters with other partner agency workers
  • Ensure that workers fulfil all professional requirements expected of them by the Service, including safeguarding, supervision and IT recording
  • Ensure case work recording is maintained to the agreed standard at all times
  • Lead on development of  new ideas and initiatives, where appropriate as per the Early Break brand
  • Attend training to ensure professional development needs are met as an Operational Manager
  • Support in the recruitment of staff to the service area
  • Support the Operational Director in accountability for the budget and adhere to appropriate financial policies
  • Work as an effective member of the Early Break Management Team to maintain excellent standards in service as part of the Clinical Governance in service
  • Be a strong voice in the Voluntary sector
  • Ensure that risk assessments and risk management are effectively managed
  • Co-ordinate meetings as required
  • Ensure all workers undertake clinical supervision
  • Ensure all workers are updated with mandatory training as required and highlight service-wide training needs as they arise
  • Ensure that all Service Policies and Procedures are adhered to and contribute to reviews of Policies and Protocols where required
  • Assist in the development of the Service in line with recommendations for vulnerable young people and their families
  • Undertake any additional duties as directed by, and negotiated with, the Chief Executive
Contact Name
Jess Ball
Anticipated Interview Date
Application instructions

Further information and application form can be found at https://earlybreak.co.uk/join-us/vacancies/.

Please email recruitment@earlybreak.co.uk or call 0161 723 3880 if you would like to discuss the role in more detail.

Closing date
Closing time
12:00
Created
Employee Benefits

Company Benefits

  • Long Service Leave: an additional 4 weeks paid holiday after every 3 years in service (subject to attendance thresholds).
  • Supervision: 10 sessions per 12 months with an external supervisor to facilitate reflective practice.
  • Wellbeing Day: 2 x half days of additional paid leave every 12 months as a ‘wellbeing day’ for staff.
  • Volunteer Day: 1 day additional paid leave every 12 months as a ‘volunteer’ opportunity with another third sector organisation of your choice.
Employer
Early Break
Locations
Bolton
Bury
Organisation
Early Break
Role type
Permanent
Role Type/Cause (Tags)
Management
Salary

Early Break Scale Points 15 - 20.  Subject to review.

Working hours
Full-Time
Working Hours per week
37 hours per week
Would you consider a job share for the role?
Yes
Would you consider a secondment for the role?
Yes