Operations Lead

Fuel Poverty Action (FPA) is recruiting for an experienced Operations Lead to join our remote team at management level. We are looking for someone who shares our values to take care of admin and ops functions and support the Directors with donor and grant based fundraising. The ideal candidate will have experience of campaigning on issues such as poverty, climate or housing justice.

Key responsibilities

• Administration: Managing the email inbox; maintaining up to date contacts and mailing lists; developing and refining systems, processes and platforms to support internal and campaign activities.
• Information management: Ensuring high standards of record keeping, data protection and secure information storage across the organisation, enabling staff and members to share and access resources and know-how.
• Fundraising: Creating and implementing a three-year fundraising plan; managing existing donor relationships and completing reports; working with directors/fundraising volunteers on grant bids and budgets.
• Line management: Providing light touch management for at least one colleague.
• HR functions: Overseeing recruitment and onboarding of new staff and freelancers, overseeing HR policies and contracts, identifying training needs and opportunities.
• Strategic thinking: Inputting into FPA’s long and short term strategic plans, with an eye to the setting and monitoring of appropriate targets.
• Writing and editing: Including overseeing the production of our Annual Report. 
• Events: Organising online and in-person events and meetings, including annual strategy days and a 2026 conference.