Bank Support Worker (Manchester)

About Us

Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.

About the job

We are advertising for Bank Support Workers to work a variety of shifts across our accommodation projects across Manchester. You will provide a friendly and professional welcome to the residents coming in and out of the building, as well as spending time with residents who are in the communal areas.

You will be responsible for doing building checks, dealing with emergencies, answering telephone calls, monitoring CCTV and undertaking minor domestic tasks.

Shifts are:
Nights - 20:45pm – 9:15am (7 nights)
Evenings - 16:45pm to 21:15pm (weekdays)
Weekends - 9:00am to 21:15pm (weekends)

You will also have good IT and admin skills and have the ability to use computer-based systems for recording information (training provided).

Experience of working with people who are homeless is essential. You must also be able to cover evenings, nights and weekend shifts.

If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!

Early applications are strongly encouraged as all applications will be reviewed as they are received, and we reserve the right to interview / appoint before the closing date.

Closing date: Friday, 26 June 2026 at 9:00am

Interview: TBC

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check.

For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford – About - Careers (www.caritassalford.org.uk/about/careers)

To apply please download an application from from our Careers page, then click 'Apply Now' next to the role on our Careers page and upload your application.

If you have any queries or issues when applying, then please e-mail hr@caritassalford.org.uk and our HR department will be happy to help.

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Contact Name
Amy Schofield
Anticipated Interviews week commencing
Application instructions

To apply please click this link Jobs & Careers | Caritas Diocese Of Salford

This role requires the submission of a completed Caritas application form which you can download from the Careers page on the Caritas Diocese of Salford website. This is to be uploaded to the 'Anything else to upload' section. Your application will not be considered without an application form as we do not accept CVS. You may add a covering letter if you wish to help support your application

Closing date
Closing time
9am
Created
Employee Benefits

Salary Policy - The pay structure is designed to attract and retain the most talented and dedicated people. The structure is reviewed on an annual basis to ensure that salaries remain affordable and competitive

Annual leave - We have an annual leave entitlement of 26 days per year in addition to bank and public holidays. Our annual leave year operates from 1 April to 31 March

Pension Scheme - We provide all employees who earn more than the threshold membership of a pension scheme with Aviva. Currently our contribution is 5% of qualifying earnings.

Life Insurance - Twice annual salary payment for a death in service.

Occupational Sick Pay Scheme - Caritas offers a generous Occupational Sick Pay Scheme which increases with length of service.

Employee Assistance Programme - We offer employee’s access to an Employee Assistance Programme from Health Assured which is open 24 hours a day, 7 days a week, offering support on wellbeing and mental health.

Maternity and Paternity Pay Scheme - Caritas offers Maternity and Paternity Pay schemes. 

Support, Learning and Development -  We are committed to developing skills and expertise and offer training and support to all employees. Employees are encouraged to develop and are required to attend mandatory training, other appropriate training, participate in supervision, annual appraisals and development reviews.

Policies and Procedures -  We have comprehensive policies and procedures which support family friendly policies including flexible working and work life balance.

Cycle to Work Scheme - Employees can apply for the Cycle to Work government initiative which offers the most cost-effective way to get new cycling equipment. 

Eye Care Scheme - Employees who are computer users have the right to request an eye test, the cost of which will be refunded and if glasses are required for VDU work a financial contribution will be made.

Annual Staff Conference - Staff are invited to attend the Annual Staff Conference.

Accredited Membership - Caritas is a Disability Confident Employer and a Living Wage Employer.

Employer
Caritas Diocese of Salford
Flexible Working options
Part time
Locations
Greater Manchester
Manchester
Organisation
Caritas Diocese of Salford
Role type
Permanent
Role Type/Cause (Tags)
Faith-based
House Management
Housing and Homelessness
Salary

£13.45 per hour (plus accrued holiday pay)

Working hours
Full-Time
Working Hours per week
Bank Contract
Would you consider a job share for the role?
Yes
Would you consider a secondment for the role?
Yes
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