The Role and Department:
We have an opportunity for a Community Mental Health Crisis Navigator to join the organisation on a 12-month fixed term basis overseeing a pilot phase for one of two Greater Manchester Overnight Community Crisis Hubs.
Our Community Mental Health Crisis Service is an innovative, community-based alternative to hospital admission and emergency department attendance for adults experiencing mental health crisis, emotional distress and psychosocial challenges. Operating as an overnight crisis space, the service provides a safe, welcoming and recovery-focused environment where people can access immediate support, stabilisation, and connection to ongoing care.
As a Peer Support Worker, you will provide compassionate, non-judgemental support to adults experiencing mental health crisis or emotional distress. Drawing upon lived experience, peer support principles and recovery-focused practice, they create a safe, welcoming and supportive environment where individuals can explore their difficulties, identify strengths, develop coping strategies and access appropriate support. The role contributes to crisis prevention, de-escalation and recovery through meaningful relationships built on hope, empathy and shared understanding.
The role works collaboratively with statutory and voluntary sector partners to ensure people receive the right support at the right time, reduce escalation to acute services and are connected to appropriate ongoing services.
What you will bring to TOGS Mind:
As Peer Support Worker, you will bring empathy, authenticity, and a strong recovery-focused approach to your role. Your lived experience of mental health challenges will enable you to build trusting and meaningful relationships with individuals who may be facing similar difficulties. Your role is to provide hope, encouragement, and practical support, helping people to recognise their strengths and take an active role in their recovery journey. Through promoting inclusion, reducing stigma, and empowering individuals to achieve their personal goals, you will contribute to improving wellbeing, confidence, and independence of our service users.
Most importantly, you will share our commitment to recovery, trauma-informed practice and the belief that people can move beyond crisis when supported with compassion, dignity and hope.
For an informal discussion about this vacancy please contact Katie Keene, Crisis Service Manager, on 07776324556 or katiekeene@togsmind.org
Please refer to the full Job Description and Person Specification for further details – these can be accessed from our website at www.togmind.org/vacancies
To be considered for the role, you must send a CV and cover letter which clearly demonstrates how you meet the essential criteria listed on the Job Description and Person Specification, to applications@togsmind.org
Please clearly state on your email the job title and reference number.
*We are a Disability Confident employer and are committed to offering opportunities to candidates with disabilities. We encourage applications from individuals with disabilities and guarantee an interview to people who meet the essential criteria for the role and have a disability as defined under the Equality Act 2010. Please state in your cover letter if you have a disability and let us know if you require any reasonable adjustments.
*Please note successful candidates will be required to complete a self-disclosure form and there is a requirement to complete a DBS check (Disclosure and Barring Service) upon being given a conditional offer. The type of DBS requested will be dependent on the nature of the role you are applying for
* Please note due to volume of applications we receive; we are unable to provide individual feedback at shortlisting stage.
Company pension
Company sick pay
Enhanced maternity leave
Enhanced paternity leave
Bereavement leave
Health and wellbeing programme
Gym membership
Supplementary overnight premium for hours worked between 12am-6am.